The operation of the reception desk has barely changed in recent decades. The mail is processed daily, phones are answered, and visitors are greeted. Receptionists also fill their working day with accepting, signing, and storing deliveries and parcels and notifying employees. The operational costs are significant because someone must be behind the reception desk, even in cases of illness and leave.
These 7 steps will help you build a virtual reception desk that reduces costs by 80 percent.