What reactions are you getting from users?
"You know how it is with technology: you hardly ever get a response, except when something isn't working," laughs Maarten. "Thankfully, we've not had many spontaneous reactions: no news is good news! When I've asked them about it myself, users have all said the box makes things a whole lot easier. In any case, everyone gets the hang of it pretty quickly."
"Even our colleagues who regularly order parcels have also discovered the Bringme Box," Bert laughs. "That wasn't our goal, really, but it's a nice bonus. Especially for the people in admin. All those parcels used to be delivered to reception for them to care of. For them, too, the Bringme Box means one less inconvenience."
Are there any other things you'd like to try out with the box?
"We're especially looking forward to the send option that's coming soon. Then when people at Campus Gasthuisberg, where there's also a box, want to use our gear, they won't have to come all the way over here anymore."
Would you recommend the Bringme Box?
"Absolutely. I already have," says Bert. "My wife works for the city of Leuven. She's now looking for ways of making the markets more enjoyable, taking into account the traffic plan and the parking situation. That's why I suggested they put a Bringme Box in the parking garage, so couriers can deliver their purchases there. That way, people could get their things from the box when they walk to their cars. It would be a great service."
"That's also a nice option for smaller cities," Maarten suggests. "Visitors are often lured away by large shopping malls. Using Bringme could breathe new life into small retailers."