Safety has never been more important than today. In big cities, especially, it tops the list of priorities. It's an ongoing search for the safest way of managing buildings and the procedures are constantly being finetuned. We talked to an experienced building manager from London about the safety challenges "multi-tenant building" managers face and about how technology can help them in their task.
During the past few years, we've unfortunately had to face up to the fact that the world often isn't a very safe place. That's why, more than ever, safety is a top priority for many large cities. Including London, where safety measures were cranked up to never-seen-before levels after the attacks in 2005. Everyone is constantly on the lookout for ways of making and keeping buildings as safe as possible. One of the ways to achieve that is making the switch to centralized and supervised parcel processing. In London, we spoke to Bevan Vollenhoven, building manager of Telephone House, about how his choice of Bringme fits in with the current situation.
"We've come a long way to get where we are now." Bevan doesn't mince words: security in London is a real head-scratcher. For building managers like him, it's a full-time job. "There's a sense these days that attacks no longer have specific targets, but that the buildings whose security is weakest are singled out. So everyone's pushing hard in order not to be that weakest link." Telephone House is located in bustling East London, where tall buildings are springing up like mushrooms. "This building is home to seven completely different companies, which is quite a challenge when it comes to safety regulations." Seven companies who each put their security in Bevan's hands. "Our safety regulations are particularly stringent. We attend training courses and continuously work on improving and tightening our procedures."
Until recently, there was no solution for post and parcel processing. That bothered Bevan. "Everyone could just walk in. That was the first change I made when I started working here." From then on, everyone making a delivery was required to check in at reception to provide information about the delivery, the company, and their number plate. And yet, Bevan still wasn't happy with the solution. "Very nice, of course, to know who the delivery's for. In the end, however, you still had no control once someone was inside." Bringme came up with the solution. The Bringme Box was installed in the cellar: "That way, the box is easily accessible and the messengers don't have to make their way to the various floors to deliver their parcels to the companies. Since parcels are no longer entering the building unchecked, everything is a lot easier to keep track of for us."
The Bringme Box's chief task is to centralize the large flow of parcels and make things a little bit easier for everyone: for building managers and companies based in the building, but also for messenger services. "We had no overview of everything coming in the course of a day. Now we know exactly who's delivering what and where it's going." How enormous that flow was, became obvious when reception staff stopped losing two or three hours just handling parcels on a daily basis. Some companies have their own mailrooms, but they still opt to accept orders via the Bringme Box. "They think it's safer. The parcels are in the box and they're not going anywhere. In the mailroom, there's always an off chance that stuff goes missing."
"With everything that's going on in the world, we keep looking for ways of having the best possible overview and thus ensuring safety." For Bevan and his colleagues, the work is never done, but
Telephone House has made the switch to safe deliveries together with Bringme. It's great to be able to contribute to security at Telephone House and in other office and residential buildings in London. Safety first!