A vibrant community of innovators, creators, pioneers and ground-breakers. That’s the core of Liverpool Science Park, three purpose-built science and technology facilities that provide top of the range office and laboratory spaces designed to help companies thrive. Building manager George Barclay has been using a Bringme Box and Bell for a couple of years now, to the satisfaction of its customers. But during COVID-19 it also became clear in how many ways the virtual receptionist made his job as Operations Manager easier. This is his story.