Automated parcel management: combat parcel chaos to avoid frustrations – and costs

Have you ever taken a critical look at your reception? How smoothly your visitors are welcomed and what they experience during their visit determines not only their impression of your company, but also of the quality of your products or services. These 5 frustrations stand in the way of a positive visitor experience.

The reception area is your company’s calling card. It’s the first impression that clients, visitors and applicants get. This experience will significantly enhance the perception of your products and services. That’s why it’s crucial that your reception area is neat and tidy.

Has hybrid work become the norm for you too? And are you struggling to adapt to this new situation, now that there are fewer employees in the office and fewer customers coming by? Nowadays, reception costs are no longer proportional to the benefits. Yet as a business you still want to keep welcoming customers and safely receiving packages and deliveries... The good news is that by switching to a virtual reception desk, you're effortlessly responding to the new way of working. You receive customers professionally at any time and deliveries are fully automated, 24/7. The main benefit: being cost savings amounting to 90,000 euros per year. Step right in!

Research by sociologist Ignace Glorieux has shown that the one factor that does the most to keep your staff happy is time. So how can you serve more of this happiness hormone as an employer? Which additional time benefits will make your staff happier and more productive? These five benefits are guaranteed to provide a win-win situation for both your employees and your business.

Receptionists are the face of your business, but what if the tasks associated with this position are all automated? Amber Kempeneers, receptionist for a multi-tenant building, evolved into the position of Office Coordinator after the reception functions were automated. We sat down to hear her story.

Jo Vandebergh, Chief Enabling Officer With the Bringme Box, we offer a fantastic solution for the automation of company deliveries, but welcoming your visitors is just as important. After all, every visitor can become a customer or real ambassador of your company. This is the main idea behind the Bringme Desk concept. We want to help companies create a unique visitor experience, as well as lowering the operational costs of their reception.

According to a study by Cebr, 40% of those visiting companies believe that a bad experience during their visit means they are less likely to do business. With that in mind, a customer-friendly reception is crucial to prevent the loss of potential customers. Give visitors an unforgettable customer experience by avoiding these 7 errors.

Bart Vercoutere, Hardware Director at Bringme, not to mention former director of i-Cleantech Flanders, board member of Natuurpunt and chairman of the board of experts for Leuven2030, explains the role of the Bringme Box in the transition towards a low-carbon community.

The corona crisis is forcing companies to economise drastically. According to a recent PwC report, 45% of work-related tasks can be automated. But where are the quick wins? The answer is right at your company’s front door: install a virtual receptionist. After all, the number of visitors in companies has been greatly reduced and the cost of the traditional receptionist is no longer proportional to the yield. Almost all reception tasks are repetitive and can be automated. In addition, the receptionist is not able to carry out the necessary prevention tasks, let alone bear this responsibility. Facts and figures.