How Phished saves €90,000 per year with Bringme's Digital Reception

Thanks to Bringme’s Digital Reception, Phished benefits from: 

• Annual savings of €90,000 on reception costs 
• An investment boost of nearly half a million pounds over 5 years into training and customer service 
• Professional, round-the-clock reception for customers and visitors

Visitors and applicants arrive after 5 PM too

Rapid growth requires considerable talent, leading to frequent office visits. Previously, Phished employed one full-time and one part-time receptionist to manage this flow. "However, receptionists sometimes take leave or fall ill, and they only work 38 hours per week, while visitors frequently arrive outside regular office hours," explains Frederik, COO at Phished. 

Unstaffed reception: More professional and innovative 

To provide a 24/7 reception service and cut costs, Phished uses Bringme’s Digital Reception—essentially a fully unmanned reception solution. It is just as professional and significantly more innovative than a traditional receptionist, handling all tasks of a classic reception, and more. "We use digital access control that independently guides visitors and couriers. To maintain workplace safety, we use the Bringme Desk, and all deliveries and parcels are received via the Bringme Box." 

Automating 90% of reception tasks

The Digital Reception effectively carries out the workload of one and a half receptionists. "There are occasional exceptions, such as signing for registered mail, but even then, the Desk directly notifies the intended recipient." 

Unstaffed vs. staffed reception: The cost difference  

The key difference isn't in the tasks performed but in the cost involved. Companies typically spend more than €100,000 annually on traditional reception staffing, while the Digital Reception costs just €15,000 for the same duties—an immense cost difference.