In Extenso cuts reception costs with Bringme’s Digital Reception
Until last year, accountancy firm In Extenso shared an office and reception area with consultancy giant Deloitte, having been part of the same company until 2019. But when they moved to a new office, they faced a few challenges that needed a smart fix. How do you keep your reception running smoothly, professionally, and user-friendly without the cost of a full-time receptionist?
In this case study, Stéphanie Thery, Executive Assistant at In Extenso, shares how Bringme helped them solve all their reception problems cost efficiently.
Why In Extenso chose to automate their reception with Bringme
- Cost-Saving Solution: An all-in-one system that’s cheaper and does more than a full-time employee.
- Safety First: Quick and secure visitor check-ins, fully compliant with ISO 27001 standards.
- Autonomous Parcel Management: The Bringme Box takes care of all deliveries, keeping them safe until staff are ready to collect them.
Cutting unnecessary reception costs with a digital system
“When we moved, it became clear we needed to rethink our setup,” says Stéphanie. “We realised we only had about twenty visitors a month. Paying for a full-time receptionist just didn’t make sense anymore, especially since our ISO 27001 certification means they’d have to stay at their desk. They couldn’t even help with simple tasks like sorting the post,” she adds.
That’s where Bringme’s Digital Reception comes in. The Bringme Desk handles visitor check-ins and shares important info, while the Bringme Box safely stores all deliveries—no need for anyone to supervise.
Even when I’m not in the office, I can still get packages delivered safely. I get a notification when it arrives, and I can collect it whenever it suits me with a quick scan.
Easy visitor check-ins and an up-to-date evacuation list
“As an ISO 27001-certified company, we’ve got to keep track of who’s in the building at all times. Back in our old office, this was a manual job for the receptionist, which took ages,” Stéphanie explains.
Now, with Bringme, it’s all automated. Visitors check themselves in, sign the privacy policy, NDA, and safety rules, then get a visitor badge at the Bringme Desk. It’s quick, simple, and makes them easy to identify around the office.
“Bringme doesn’t just make visitor check-ins smooth and professional—it also boosts our building’s security,” she says. “As the Bringme Admin, I can log into the Bringme Manager anytime to see how many visitors are in the office or expected. It’s super handy, especially when there’s an emergency, because I get an up-to-date evacuation list with just a few clicks.”
No more lost parcels thanks to smart delivery lockers
With more people working from home, In Extenso had another problem to tackle: how to handle deliveries when staff aren’t in the office. “The Bringme Box sorts that out perfectly. Couriers just drop parcels into a locker, and the person it’s for gets a notification. Doesn’t matter if they’re not around—they can pick it up whenever they’re back,” Stéphanie says.
The result? No more missed deliveries, no reception clutter, and no stress for employees. "Even when I’m not in the office, I can still get packages delivered safely. I get a notification when it arrives, and I can collect it whenever it suits me with a quick scan."
