Automated parcel management: combat parcel chaos to avoid frustrations – and costs

With internet shopping growing more common by the day, the number of parcels being delivered is skyrocketing. In 2021, the average UK family has been receiving 4.5 parcels per month (source: Bringme Delivery Index). When they’re being delivered to residential buildings, they often pile up in entry ways as they await collection. They force people to wait at home for their deliveries to come, make them risk loss or theft if they don’t stay home, and inevitably result in entryways becoming a cluttered eyesore.

Are you struggling to retain your tenants and wondering what strategy to use? Some Google research will quickly give you a list with superficial tips, tricks & how to’s. But in this day and age, you have to come up with solutions that deal with actual problems and respond to the way tenants live today. This is why automated parcel management ticks almost all boxes for building managers. It not only delivers a top notch customer service, it also takes over a great deal of your daily chores and is cheaper than the often used standalone systems. No wonder it is rapidly becoming the new standard. Read on and find out how it will increase your tenant retention rates.

Retailers are faced with a gigantic challenge. The number of visitors to physical shops is dwindling considerably. In the US Amazon has already taken action in order to guide online shoppers to their shops by installing lockers in which customers can have their parcels delivered. This meant visitor numbers increased by 4% compared to shops without lockers. 50 to 60% of these online shoppers actually make an extra purchase. These three new services will prove to be the ideal traffic generators.

Not every parcel mailbox is the same. And with countless variations on the market, it gets more and more overwhelming to make a choice. Below we summed up 5 key elements to consider when choosing the ideal parcel mailbox for your residential project.

With more than 1,500 customers and over 300,000 users spread over 5 countries, technology company Bringme is involved in a wide range of small and large businesses. According to Bringme, there is clearly a small revolution going on in the workplace: organisations are realising that several evolutions are permanent, which forces them to make structural changes. Below you can read overview of the most striking trends and the resulting opportunities. CEO Jo Vandebergh shares his insights.

Now that far fewer employees work in the office and far fewer customers are visiting, more and more companies are working with a virtual reception. And that’s understandable; it’s the easiest way to welcome visitors, customers, and suppliers and to implement the corona measures automatically. But did you also know that such a virtual reception gives your company a lot more than just a safe, properly functioning reception area? You can also save a lot of money with it.

Seven out of ten companies have discovered that they will need less office space in the future, according to recent studies. In other words, the demand for office space decreases, and the supply increases. We’re seeing companies with business models centring around the rental of offices and coworking spaces taking extra steps in terms of security and digitalisation. Many of them have opted for a virtual receptionist in recent months. What added value does this have for them? Why are business centres such as Business Park Ypres and Park Office, as well as major players, rolling out virtual reception systems in their own reception space?

The 9/11 attacks permanently changed our way of travelling. Strict security measures have been introduced in all airports. Similarly, company receptions will no longer be the same as before the coronavirus. For example: how should a receptionist receive and sign for a parcel and still respect social distancing? Where will he or she find the time to register every visitor or supplier and inform them about the prevailing preventative measures? How can he or she ensure that every one that arrives is screened for the virus and fever? How does he or she make visitors, customers, and staff disinfect their hands without someone escaping their attention? The answer is simple… it’s just not possible. Even though you, as a company, do not want to expose your staff and visitors to such risks, no receptionist – no matter how capable – can implement such measures. And certainly not at 1.5 metres. So, how do you tackle this conundrum?

Once we can all return to the workplace, our business world will look very different as well. COVID-19 is here to stay. And that also means that tomorrow’s company will have to handle receiving parcels and deliveries very differently. Contactless delivery will become the new normal in companies. But how do you best handle that as a company? How can you integrate this new normal? How do you keep it completely safe for everyone involved?